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 Policies

Privacy Policy

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At La Nish, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.                    

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Information We Collect

We may collect the following information:

  • Name, email address, and phone number

  • Shipping and billing addresses

  • Payment details (processed securely via our payment gateway)

  • Usage data from your interactions with our website                                                                                      ​

How We Use Your Information

Your information is used to:

  • Process orders and payments

  • Deliver products and provide customer support

  • Communicate promotions, updates, and newsletters (if subscribed)

  • Improve our website, services, and shopping experience                                                                        

  • Data Sharing         

  • We do not sell your information. Your data may be shared with trusted third parties only for:

  • Payment processing (PayHere, PayPal, etc.)

  • Shipping and delivery

  • Legal compliance, if required                                                                                                                     

  • Data Security                                                                

  • We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to ensure your data is safe.                                                                                                                       

  • Cookies and Tracking

  • We may use cookies and similar technologies to improve website functionality and analyze usage patterns.                                                                                                                               

  • Contact Us                    

  • If you have any questions about our Privacy Policy, contact us at:

  • Email: [thimiraprabashwara345@gmail.com]

  • Website Contact Form: [click here ]

Refund Policy  La Nish

 

Thank you for shopping at La Nish. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.                                                                  

Returns

We accept returns within 7 days from the date of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.                                       

Refunds

Once we receive your return and inspect the item, we will notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. Please note that the refund does not include shipping charges incurred during the initial purchase.    

Exchanges

If you would like to exchange your item for a different size, color, or style, please contact us within 7 days of receiving your order. We will provide instructions on how to proceed with the exchange.                                                                                                                                                       

Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Gift cards

  • Personalized or custom-made items

  • Perishable goods (e.g., limited-time clothing collections)                                                                 

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately. We will arrange for a replacement or refund, depending on your preference and product availability.                                 

Return Shipping

You are responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., wrong item shipped or defective product). In such cases, we will provide a prepaid shipping label.                                                                                                                     

Processing Time

Refunds and exchanges will be processed within 7 business days after we receive your returned item. It may take additional time for the refund to appear in your account depending on your payment provider.                                                                                                      

Contact Us

If you have any questions or concerns regarding our refund policy, please contact us 

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We are here to assist you and ensure your shopping experience with La Nish is enjoyable and hassle-free.

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Terms & Conditions

By using La Nish website and purchasing our products, you agree to the following terms and conditions:

Product Information                                                                      

  • We strive to provide accurate product descriptions, pricing, and availability.

  • Product colors may vary slightly due to screen settings.

Ordering and Payment

  • All prices are in LKR unless stated otherwise.

  • Payments are processed securely via our supported payment gateways.                                           

Shipping and Delivery

  • Shipping times are estimates and may vary depending on your location and shipping provider.

  • La Nish is not responsible for delays caused by third-party couriers.                                                    

Returns and Refunds  

  • Please refer to our Refund Policy for details on returns, exchanges, and refunds.                              

Intellectual Property

  • All content, images, logos, and designs on our website are the property of La Nish.

  • You may not copy, reproduce, or distribute any materials without prior written permission.                                                        

  • Limitation of Liability

  • La Nish is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.                                                                                                                         

  • Governing Law

  • These Terms & Conditions are governed by the laws of Sri Lanka.

  • Any disputes will be resolved under Sri Lankan law.                                                                                 

  • Contact Us

  • If you have any questions about our Terms & Conditions, contact us at:

  • Email: [thimiraprabashwara345@gmail.com[]

  • Website Contact Form: [click here]                                                                                   

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